WARRANTY POLICY

MHW-3BOMBER

AtMHW-3BOMBER, we are committed to providing our customers with high-quality products and a satisfying experience. We stand behind the quality and craftsmanship of our products and offer the following warranty policy: 

1. What Does The Warranty Cover?

Our limited warranty covers any defects in materials and workmanship. It applies to you as the original purchaser and cannot be transferred to someone else.

2. How Long Is The Warranty Period?

The warranty period is typically 1 year, but it can vary depending on the specific product you purchased. For specific details, please contact customer support(mhw3bomberof@gmail.com).

3. What Should I Do If My Product Has A Defect?

If you discover any defects or malfunctions in your MHW-3BOMBER product during the warranty period, simply contact our customer support team at mhw3bomberof@gmail.com. We will assess the issue and, at our discretion, either repair or replace your product.

If you encounter any quality issues with the product, please contact our after-sales support for resolution, and do not disassemble the product yourself (any components that require screws to be turned should not be disassembled without authorization).

4. What Proof Do I Need To Provide?

To make a warranty claim, you will need to provide proof of purchase, such as your sales receipt or order confirmation.

5. Who Is Responsible For Shipping When Returning？

You will be responsible for shipping costs in the following situations:

  • When you return products for reasons other than proven defects.
  • If you make warranty claims for items taken outside the original country of purchase.
  • When you return items through unauthorized channels outside the approved warranty process.
  • If you return products that MHW-3BOMBER's quality control team confirms are in working condition.

6. What Does The Warranty Not Cover?

The following items and situations are not covered by your warranty:

  • Free products.
  • Lost or stolen products.
  • Repairs are conducted through third parties.
  • Damage originating from external sources.
  • Products lacking sufficient proof of purchase.
  • Items that have exceeded their warranty period.
  • Issues unrelated to product quality.
  • Damage resulting from misuse of products, including but not limited to falls, exposure to extreme temperatures, water damage, and improper device operation.

If a product issue falls outside the scope of the warranty, we may offer repair services at the customer's expense. In such cases, we will provide an estimate of the repair cost for your approval before proceeding.

7. How Can I Contact Customer Support?

Our dedicated customer support team is available to assist you with any questions or concerns regarding your MHW-3BOMBER product. Feel free to reach out to us through our website, email (mhw3bomberof@gmail.com), or other designated contact channels.

Please note that MHW-3BOMBER policy is to honor product warranties and to perform services only on products purchased from an authorized MHW-3BOMBER dealer. If you purchase an MHW-3BOMBER product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your MHW-3BOMBER warranty will not be valid.

This warranty policy is subject to change, and any updates will be reflected on our official website. We recommend visiting our website for the most up-to-date information regarding warranty coverage. Thank you for choosing MHW-3BOMBER. We value your satisfaction and are committed to providing you with exceptional products and service.